Terms of Service & Master Subscription Agreement

01Commercial Subscription & License Grant

BJG Technologies Pvt. Ltd. ("the Company", "we", "us") grants the subscriber a non-exclusive, non-transferable, revocable, limited commercial software license to deploy Bill2Tally.ai for the purpose of automating vendor bill ingestion, inventory item reconciliation, sales voucher generation, and double-entry synchronization with authorized installations of Tally Prime.

• This license is granted per registered company entity and is non-sublicensable
• The license is valid for the duration of the active subscription period
• Desktop agent installations are limited to machines within the subscriber's authorized network

02Scope of Services & Platform Capabilities

Bill2Tally.ai provides the following core capabilities under this subscription:

• AI-Powered Invoice OCR: Multimodal extraction from PDFs, scanned images, and camera captures
• Automated GST Processing: CGST/SGST/IGST split computation, HSN code mapping, and reverse charge handling
• Standardized Inventory Management: Standardized item names and structured descriptions optimized for Tally Prime compatibility
• One-Click Tally Sync: Direct voucher synchronization to Tally Prime via secure local desktop agent
• Ledger & Party Master Sync: Automated incremental synchronization of Tally masters
• Invoice History & Audit Trail: Complete daybook records with edit history and deletion logs

03Dual-Tier Accounting Verification & User Responsibility

While Bill2Tally.ai provides advanced multimodal OCR, automated GST tax rule matching, and double-entry balance validation (enforcing Total Debit == Total Credit), accounting remains a professional discipline requiring statutory oversight.

The subscribing business and its certified accountants (Chartered Accountants, Tax Practitioners, or In-House Billing Managers) remain exclusively responsible for:

• Verifying generated vouchers prior to final statutory tax filing (GSTR-1, GSTR-3B, and Income Tax returns)
• Ensuring the accuracy of party names, ledger mappings, and GST rate classifications
• Maintaining proper backup of Tally data prior to syncing
• Compliance with all applicable tax laws and accounting standards

04Subscription Plans, Billing & Payment Terms

• Pricing: Subscription fees are as published on the platform at the time of purchase and are denominated in Indian Rupees (INR)
• Billing Cycle: Subscriptions are billed in advance on a monthly or annual basis as selected during signup
• Taxes: All fees are exclusive of applicable GST (currently 18% on software services), which will be charged additionally
• Non-Refundable: Subscription fees once paid are non-refundable, except where required by applicable law or at the sole discretion of the Company
• Grace Period: A 7-day grace period is provided after subscription expiry before account features are restricted

05Proprietary Rights & Intellectual Property

All software codebases, deterministic parsing algorithms, proprietary inventory normalization routines, UI components, synchronization protocols, and the Bill2Tally desktop agent are the exclusive intellectual property of BJG TECHNOLOGIES PVT. LTD.

• Reverse engineering, unauthorized decompilation, or redistribution of desktop binaries is strictly prohibited
• The subscriber retains full ownership of their accounting data, invoices, and financial records at all times
• No rights are granted to the subscriber over the platform's source code, AI models, or proprietary algorithms
• The Company reserves all rights not expressly granted herein

06Acceptable Use & Prohibited Activities

You agree to use Bill2Tally.ai solely for lawful business accounting purposes. The following activities are strictly prohibited:

• Uploading fraudulent, forged, or illegally fabricated invoices
• Attempting to circumvent security measures, access controls, or tenant isolation boundaries
• Using the platform for money laundering, tax evasion, or any activity prohibited under Indian law
• Automated scraping, bot access, or load-testing the platform without prior written authorization
• Sharing account credentials with unauthorized third parties
• Reselling, white-labeling, or sublicensing access to the platform without written consent

Violation of these terms may result in immediate account suspension, termination, and reporting to appropriate law enforcement authorities.

07Service Availability & Disaster Recovery SLA

The cloud infrastructure of Bill2Tally.ai operates on global Anycast edge networks backed by 99.9% uptime target SLAs. Scheduled maintenance is executed during low-traffic windows with advance advisory notifications.

• Local desktop agent synchronization requires an active local network route to Tally Prime
• The Company is not liable for downtime caused by force majeure events, third-party service outages, or the subscriber's local network or hardware failures
• Planned maintenance windows will be communicated at least 24 hours in advance via in-app notifications
• Service credits are not issued for downtime unless explicitly covered under a separate enterprise SLA agreement

08Limitation of Liability

To the maximum extent permitted by applicable Indian law:

• The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising from the use or inability to use the Service.
• The Company's total aggregate liability for all claims arising out of or relating to this agreement shall not exceed the total subscription fees paid by the subscriber during the twelve (12) months immediately preceding the event giving rise to the claim.
• The Company is not liable for any errors in OCR extraction, tax computation, or voucher generation. All outputs should be verified by a qualified accountant before statutory filing.
• No liability is assumed for data loss caused by the subscriber's failure to maintain backups of their Tally data prior to synchronization.

09Indemnification

The Subscriber agrees to indemnify, defend, and hold harmless BJG Technologies Pvt. Ltd., its directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or relating to:

• The subscriber's use of the Service in violation of these Terms
• Any breach of applicable tax laws, accounting standards, or statutory regulations by the subscriber
• Uploading fraudulent, fabricated, or illegally obtained invoices or documents
• Any third-party claims arising from the subscriber's accounting decisions based on platform outputs
• Unauthorized sharing of account credentials or security breaches attributable to the subscriber's negligence

10Termination & Account Suspension

Either party may terminate this agreement as follows:

• By the Subscriber: You may cancel your subscription at any time through the account settings or by contacting us at bjgtechnologies@gmail.com. Access will continue until the end of the current billing period.
• By the Company: We reserve the right to suspend or terminate accounts immediately and without notice in cases of:
  • Violation of these Terms of Service or the Acceptable Use Policy
  • Non-payment of subscription fees beyond the grace period
  • Suspected fraudulent activity or security threats
  • Court order or regulatory directive requiring account suspension
• Post-Termination: Upon termination, the subscriber may export their data within 90 days. After this period, all data will be permanently purged in accordance with our Privacy Policy.

11Amendments & Modification of Terms

BJG Technologies Pvt. Ltd. reserves the right to modify these Terms of Service at any time. When we make material changes:

• We will provide at least 15 days' advance notice via email and in-app notification before the revised terms take effect
• The updated "Effective Date" and version number will be displayed at the top of this page
• Continued use of the Service after the effective date constitutes acceptance of the revised terms
• If you do not agree with the revised terms, you must stop using the Service and may request account closure and data export

12Governing Law & Dispute Resolution

These Terms shall be interpreted and enforced in accordance with the substantive laws of the Republic of India, without regard to conflict-of-law principles.

• Mediation First: Any controversy, claim, or dispute arising out of or relating to this agreement shall first be submitted to good-faith mediation between the parties for a period of 30 days.
• Arbitration: If mediation fails, the dispute shall be resolved through binding arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996 by a sole arbitrator mutually appointed by both parties, seated in Pune, Maharashtra, India.
• Exclusive Jurisdiction: Subject to the arbitration clause above, any remaining claims shall be submitted to the exclusive jurisdiction of the competent civil courts situated in Pune, Maharashtra, India.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.